|
Contacting Ashlee & Seon Clothiers |
|
You can reach us by email Monday - Sunday. In most cases
we respond very quickly and we resolved many issues
through email. To find out more information on how to
reach us, please refer to the link below:
How to reach Us
Just
about all of our items we have shipped are sent through
UPS and FedEx..
Our shipping options are as follows:
UPS and FedEx Standard Ground 5-7
Business Days.
UPS and FedEx 2nd Day Air 2-4 Business
Days.
UPS
and FedEx 1 Day Air 1-2 Business Days.
We offer "Standard Free Shipping"
on orders totaling over $150.00
We
use the industry standard Secure Socket Layer protocol
128-bit (SSL)
for security and encryption. This allows any information
that is submitted
during the on-line process to be encrypted
and 100% safe and secure.
View our Privacy Policy
You
can purchase items from Ashlee and Seon Clothiers
either on-line or by mail.
Orders made on-line are done by credit card, in which
we accept the
following credit cards:
Visa, Mastercard
(American
Express, Discover) coming soon.
If
you would like to order by mail, then send us a cashier's
check or money order.
Make sure your check or money order is made payable
to Ashlee
and Seon Clothiers,
and have written on your check the name of the product
and the product ID.
Send your mail order to -
Ashlee and Seon Clothiers
16518 Cypress Path Court
Cypress, Texas 77429
To
use a discount code, just enter your code when you
are in the process
of checking out. There will be a box labeled discount
code, in which you will enter
your code and the discount will be applied to your
order total.
State
law requires that we charge sales tax to customers
who reside in the
State of Texas (8.25%). Customer
orders that are shipped outside of Texas
are not charged tax.
|
Account Benefits "My Account" |
|
Customers
who shop at Ashlee and Seon Clothiers can sign up
for a customer account. This is done by adding
an item to your shopping cart and clicking the "checkout"
button. From there customers who already have an account
can login and checkout or new shoppers can register
and checkout. The registration process is simple and
easy and only takes a few minutes.
Some of the benefits of having a customer account
"my account" are:
>Quick Checkout
>Billing/Shipping info saved
>Access to product updates and sales
Go
to the my
account page to register.
If
you are not fully satisfied with the item purchased,
you can return any or all items within 15 days of
the order date in the exact same condition as received
less shipping charges. The item must be unopened,
and sent back in its original packaging.
Once
we have recieved your item in the above condition,
then we will issue you a refund by crediting your
credit card or a certified check if paid by check(mail
order).
Return
Process
To request and send back a return, please
refer to the return instructions below:
To return an item, please email us at
returns@ashleeandseonclothiers.com
Specify the reason why you wish to return the item.
Once we have recieved
your email, then we will then send you a RMA Authorization
number.
Then
send your return to the following address and needed
information:
Returns
should be sent to :
Ashlee
and Seon Clothiers
Your RMA Authorization Number (This number is required
for a return to be processed)
Your Order No. (Ex. IDXXXXX)
Ashlee and Seon Clothiers
16518 Cypress Path Court
Cypress, Texas 77429
|
